Welcome To Mr. Rugs Mega Store
Return Policy
We offer the best rugs at the best prices in Victoria. Our team will help you pick the best rugs to suit your needs and answer any questions you may have along the way.
Free delivery over $90
Best price guranteed
14 Day change of mind return
No compromise on quality
If for any reason you are not 100% satisfied with your purchase, you can exchange your rug for another, or opt for a credit note or refund to the value of the product purchase minus any shipping costs incurred.
Rugs must be returned within 14 days of delivery, in original wrapping, undamaged, and must have no evidence of use.
What to do next – simply contact us with your intention to return the rug and we can provide you with the return delivery details and associated costs. Shipping and restocking costs vary depending on dimensions, weight and location and will be provided to you when the return is being processed.
Once we have received the product back in store, one of our staff members will have a look over it to ensure it is returned undamaged.
Please allow 3-5 business days for a refund to be processed as this will allow time for us to inspect the rug.
Testimonials
What Our Clients Say
"Thank you very much for a great quality rug and fantastic customer service, I will recommend you to my family and friends."
Sharon
Corrimal, NSW
"Thanks so much for your wonderful service my rug arrived today, l will certainly be telling my friends about your great service."
Taresa
Derrimut, VIC